1. Business Identity

The website ” www.lowrancecenter.gr ” is an online commercial store for the sale of products and services through the internet (hereinafter referred to as “online store” or “website”) created and operated by the sole proprietorship (hereinafter “the Company”) with the name “VALASIA KYRGIOVANAKI” and the distinctive title “LOWRANCE CENTER”, located in the Prefecture of Thessaloniki, in the Municipality of Thermi, at the address 1 Stenimahou Str. PC 57001, with Commercial Register No. 158009305000 and with VAT No EL135129007, TAX OFFICE Z’ Thessalonikis. 

Telephone Number: 2310486365 

Email Address:   lowrancecenter@gmail.com  

2. General terms

 The following terms and conditions apply to the use of the online store. Any user who enters and trades or makes use of the services of the online store (hereinafter referred to as “visitor” and / or “user” or “customer”, depending on whether he is limited to visiting only the online store or places an order for the sale of products and provision of services) is deemed to agree and unconditionally accept the terms set forth herein, without exception. If a user does not agree with these terms, then he must responsibly refrain from any further visit, use of the website, as well as from any transaction or use of the services of the online store.

The Company reserves the right to freely modify or revise the terms and conditions of use and transactions in the online store, whenever it deems necessary, and undertakes the obligation to inform consumers of any change, through the websites of the online store. It is clarified that the change of terms does not occupy orders that you have already placed. Contracts through the online store are drawn up in the Greek language.

3. Information provided & Products

The Company is committed to the validity and completeness of the information provided on its website, both in terms of the existence of the main characteristics that are described on a case-by-case basis for each product it has, and the accuracy of the information regarding the information provided by online store, services. The Company, in the context of good faith, is not responsible and is not bound by electronic data entries made by mistake / inadvertence during the common experience and is entitled to correct them whenever it realizes their existence.

4. Limitation of liability

The Company, in the context of its transactions through the online store, does not guarantee the availability of the products displayed in the online store, but guarantees to inform based on the observed data about the availability or not of the interested customer and undertakes, in case of change of these data, to inform the customers in time about the non-availability, then and in this case bears no further responsibility. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website “exactly as they are”. The online store of the Company is not responsible for any technical problems that may occur to visitors / users when they attempt to access the site and during it and are related to the operation or compatibility of their own infrastructure with the use of the site. Also, the Company has no responsibility for acts or omissions of third parties, and especially unauthorized interventions of third parties in products and / or services and / or information available through it.

5. Intellectual property rights

All content of the online store, including indicative titles, marks, images, graphics, photographs, drawings and texts, are the intellectual property of the Company and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property third parties for which the Company has received a license for its own exclusive needs and for the operation of the online store. It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the real owner of the online store. Play, reissue, load, release, Dissemination or transmission or any other use of the content of the website in any way or means for commercial or other purposes is permitted only with the prior written consent of the Company or any other copyright holder. The names, images, logos and insignia listed and describing the online store with the distinctive title “LOWRANCE CENTER” or the products or services of the Company or third parties, are assets of the Company or third parties respectively, protected by the relevant legislation. Their use in the online store does not provide any license or right to use them by third parties.

6. Personal Data – Confidentiality of Transactions

The Company is responsible for the processing of personal data and must manage and protect the personal data of visitors and users of the website in accordance with the General Regulation for the Protection of Personal Data (Regulation (EU) 2016/679), as well as the relevant provisions in national, Community and international law, as applicable.

The Company uses the data of the visitors (Name, Surname, e-mail address, contact telephone), as long as they have been registered through the website of the contact form for communication with them.

The Company uses the data of the visitors (e-mail address) once they have been registered in the newsletter, to receive offers and newsletters of the Company.

The Company uses visitor data (email address), once the email address has been entered in predefined fields of the website, to remind incomplete purchase for products that have been added and remain in the shopping cart.

The Company uses the data of the visitors through the use of cookies for the improvement of the website, the adaptation of the way in which the visitors browse it and their better experience. For more information about cookies, please see the “Cookies Policy” posted on the website.

The Company uses the data of users (name, surname, possibly profession, email address, home address, landline, mobile phone) registered on the website for all the aforementioned processing purposes, as well as for the execution of transactions carried out through online store. User and transaction information is considered confidential, as is the case with regular in-store transactions. Users when providing their data in the context of their transactions will be informed by the Company, will consent and accept the forthcoming processing of personal data, for the needs of smooth and easy between the parties to the transaction.

The Company uses the data of users (Name, email address) who have made a transaction through the website, for the process of product reviews and evaluations. 

Also, hereby, the existence of the right to information, access, deletion, objection, limitation of purpose and portability is announced in accordance with articles 12-22 of the General Regulation of Personal Data Protection and the applicable national legislation. Ensure that only authorized employees have access to transaction information and only when necessary, such as for processing orders.

Otherwise, the Company undertakes not to disclose the details of its visitors and customers and their transactions, unless it has a written authorization from them, or this is imposed by a court decision or decision of another public authority. The personal data declared in the online store with the distinctive title “LOWRANCE CENTER” are used exclusively by it or its affiliated companies, in order to support, promote and execute the transaction, the promotion of goods and the information of customers. For more information on how and why personal data is processed, please refer to the “Personal Data Protection Policy” posted on our website

7. User Responsibility

The visitor / user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and business ethics.

The Company intends not to collect personal data of minors. However, as this is not possible to be guaranteed / confirmed by the Company, any minor users of the Company’s website who may provide personal information through it are deemed to have obtained the consent of their parental guardians or any guardians. their.

The visitor / user / customer is obliged not to use the online store with the distinctive title “LOWRANCE CENTER” for:

1. sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causing unlawful infringement and harm to the Company or any third party or violating the confidentiality or confidentiality of any person,
2. posting, publishing, e-mailing or otherwise transmitting any content that offends users’ morals, social values ​​and minority,
3. post, publish, e-mail or otherwise transmit any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information obtained or disclosed as part of work relationships or covered by confidentiality agreements)
4. posting, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any kind;
5. send, publish, e-mail, or otherwise transmit any material that contains software viruses or any other code, files, or programs designed to interrupt, damage, destroy, or equip any software or computer hardware,
6. intentional or unintentional violation of applicable law,
7. harassment of third parties in any way and
8. collect or store personal data about other users.

8. Links to this website.

The links contained in the online store, lead to store pages or, in some cases, lead the user to go from the online store to websites of third party providers, companies, etc. These related websites  do not are under the control of the Company and the Company is not responsible for the contents of any such website or any link contained in an associated website, or any changes or updates to such websites. The Company is not responsible for internet broadcasts or any form of transmission received from any linked website. The Company provides these links in its online store, only to facilitate the use of the online store, their use is not mandatory for the visitor / customer and the fact that they are included in the online store does not imply that the Company approves or accepts the content their.

9. Withdrawal

9.1. Right of withdrawal

The customer has a period   of fourteen (14) calendar days to withdraw from the contract concluded through the online store without stating the reasons and without any charge, other than those provided below, which are in accordance with the relevant legislation. 

The above mentioned withdrawal period expires 14 calendar days: 

(a) for service contracts, from the date of conclusion of the contract;

(b) for sales contracts, from the day on which the customer or a third party designated by him, other than the carrier, acquires physical possession of the goods; or:   

1. from the day on which the customer or a third party designated by him, other than the carrier, acquires the physical possession of the last good, in the case of many goods ordered by the customer with one order and delivered separately, 
2. from the day on which the customer or a third party designated by him, other than the carrier, acquires physical possession of the last lot or last item, in the event of delivery of goods consisting of several batches or several pieces,
3. from the day on which the customer or a third party designated by him, other than the carrier, acquires the physical possession of the first good, in the case of a contract for the regular delivery of goods for a specified period of time.

9.2. Exercise of the right of withdrawal

Before the expiration of the withdrawal period , the customer informs the Company of his decision to withdraw from the contract. For this purpose, the customer may:

(a) either use the model withdrawal form set out in paragraph 9.7 hereof;

b) or make any other clear statement presenting his decision to withdraw from the contract, such as a letter to be sent by post, fax, e-mail. 

The Customer has made use of the right of withdrawal within the above withdrawal period, if the notice of exercise of the right of withdrawal is sent by the customer before the expiration of the deadline.

9.3. Results of the withdrawal

The exercise of the right of withdrawal terminates the obligations of the parties: 

a) execute the contract concluded through the online store; 

the

(b) enter into a distance contract in cases where an offer has been submitted by the consumer.

9.4. Obligations of the Company in case of withdrawal

The Company reimburses any payment received from the customer, including, where applicable, the delivery costs, without undue delay and in any case within 14 calendar days from the day on which it was informed of the customer’s decision to withdraw from the contract under condition 9.2 . of the present.

The Company returns the money using the same means of payment as those used by the customer for the initial transaction. In case the purchase was paid by debit / credit card, the refund to the customer will be made as follows: the Company will be obliged to inform the bank with which it cooperates for the processing of the transactions, for the cancellation of the said transaction. (then it, if it does not happen the same issuer of the debit / credit card, will send the notice of cancellation of the transaction to the issuer of the card to cancel the debit based on the policy that applies and the contract with the customer). The Company, following this information to the cooperating bank,

No additional delivery costs are reimbursed if the customer had explicitly chosen a delivery method other than the cheapest standard delivery method offered by the Company.

Unless the Company has offered to pick up the products itself, the Company is entitled to withhold the refund until it receives the products back or until the customer provides proof that he has sent back the products, whichever comes first.

9.5. Obligations of the customer in case of withdrawal

Unless the Company has offered to receive the products itself, the customer returns the products to the Company or to a person authorized by the Company to receive the products, without undue delay and definitely within 14 calendar days from the day on which he announced to the Company its decision to withdraw from the contract, in accordance with condition 9.2. of the present.

The customer is charged only with the direct cost of returning the products. 

The customer is responsible for any reduction in the value of the products only as a result of the management of products other than that which is necessary to determine their nature, characteristics and function.

The Company is entitled to reject the withdrawal statement if the item is not offered for return legally and properly, ie in the condition that was delivered, but used. The customer, if the Company, in its sole discretion, accepts the return of a used item in view of withdrawal, is responsible to compensate the Company for the reasonable reduction of the value of the item, due to its use. The Company is entitled to agree with the customer its compensation even with mutual set-off. In case the withdrawal concerns the provision of services, the customer must pay an amount commensurate with the provided until the withdrawal statement. If the customer exercises the right of withdrawal, any concluded contracts expire automatically, at no cost to the customer.

9.6. Exceptions to withdrawal

There is NO  retreat to:

• Service contracts after the full provision of the service, if the execution started with the previous explicit consent of the customer and with his acknowledgment that he will lose his right of withdrawal as soon as the contract is fully executed by the Company.
• Supply of goods manufactured according to the customer’s specifications or clearly personalized.
• Products that are not suitable for return, for health reasons or for hygiene reasons, and which have been unsealed after delivery, such as headphones.
• Contracts in which the consumer has specifically requested a visit from the supplier in order to carry out emergency repairs or perform maintenance work. If, in the event of such a visit, the Supplier provides services in addition to those specifically requested by the Consumer or goods other than compulsory spare parts used during maintenance or repairs, the right of withdrawal shall apply to such Additional Services or Goods.
• Sale of sealed audio recordings or sealed video recordings or sealed computer software, unsealed after delivery

9.7. Withdrawal form template

(complete and return this form only if you wish to withdraw from the contract)

“- To the individual company with the name “VALASIA KYRGIOVANAKI “and the distinctive title “LOWRANCE CENTER”, located in the Prefecture of Thessaloniki, in the Municipality of Thermi, at the address 1 Stenimahou str., PC 57001, with telephone number 2310 486365 and e-mail address:   lowrancecenter@gmail.com :

 – I declare / We hereby declare that I withdraw / withdraw from my contract / our sale of the following goods / provision of the following service

 – Ordered on (*) / Received (as) on (*)

 – Name of consumer (s)

 – Consumer address (s)

 – Signature of consumer (s) (only if this form is notified on paper)

 – Date “.

10. Seller Liability for Real Defects and Assigned Properties (Legal Guarantee)

The Company is obliged to deliver to the customer the products with the agreed properties and without real defects, as provided in articles 534 et seq. ΑΚ. The rights of the customer due to a real defect or lack of agreed capacity are barred after two years.

11. Commercial Guarantee

In addition to the legal guarantee mentioned in term 10 hereof, the products of the Company are covered by the commercial guarantee of the Manufacturer. (Producer is the manufacturer of the product or the importer of the product in the EU or any other person who presents himself as a producer by affixing his name, mark or other distinctive mark on the product).

Please pay special attention to the terms of the warranty provided by the Manufacturer, as well as to the other accompanying documents and information which are the responsibility of the Manufacturer and are included in the products and especially those relating to information on the safe use and maintenance of the products. 

When a commercial guarantee is not provided for durable consumer goods with an estimated potential lifespan of more than two (2) years, the Company will notify the customer in any appropriate way in writing or on a fixed medium before the sale and at the same time will notify the customer. in the same way that in any case the rights of the consumer from the two-year legal guarantee apply, as they are specified in article 534 of the Civil Code.

Possible product life is the reasonably expected time at which the product can be used as intended, even after repair or replacement of spare parts, until wear and tear from regular use renders the product unusable or reused. financially unprofitable. Especially for state-of-the-art products, the warranty period must be reasonable in relation to the time at which these products are expected to remain technologically up-to-date if this time is shorter than their potential service life. If during the validity of the commercial guarantee, which provides repair of consumer goods, the goods show a defect and the required repair time exceeds fifteen (15) working days, the consumer is entitled to request a temporary replacement of the product for as long as the repair lasts. In case of replacement of the product or its spare part, the commercial warranty is automatically renewed for the entire duration of the new product or spare part, unless otherwise specified in it.

12. After sales technical support

The Producers of the new durable consumer goods and the Company ensure to the customers the continuous provision of technical services for their maintenance and repair, as well as the easy supply of spare parts and other goods required for their use according to their destination, for a period of time. at least two (2) years from the delivery of the goods.

13. Order Cancellation

Without limitation of the Withdrawal provisions of condition 9 hereof, the cancellation of the order can be done in the following cases: a) before the order is completed, during the electronic order process, in which case you can do back, and remove the quantities of products from your cart by clicking on the “remove” button and b) if the online order has been completed but the product has not been shipped yet, then you can call 2310 486365 and one of our partners will cancel of your order.

14. Payment Arrangements

14.1. Payment by Debit or Credit Card

The online store accepts all Visa, Mastercard, American Express and DINERS credit / debit cards. For purchases with your credit / debit card, follow the instructions in the online store. On the special platform of the online store, you will be asked to fill in the order form and the details of your credit / debit card, ie the number, the expiration date, as well as the 3-digit number (CVV) written on the back of the card. To complete the charge and according to the new security standards, you will be asked to enter the one-time code (OTP) which is sent to you by the card institution of the card to the mobile number you have stated on it. Alternatively, you may need to approve the charge through your respective ebankin appg. When delivering and receiving the order, you must be present with your credit / debit card and your ID. It is not allowed to receive the order from a third party who displays your credit / debit card and wishes to pay with it for you. In case the order is made in the details and on behalf of a company, then the card used must be corporate, ie it must have been issued in the details of the respective company. Upon receipt of the order, the holder of the corporate card must also be present, with his card and ID. 

14.2. Payment via Bank

You can pay for your order via a bank in one of the following bank accounts, either by visiting the physical branch of the Bank or through e-banking.

Bank accounts: 

A) PIRAEUS BANK: GR160110863000008630069684

B) ETHNIKI BANK: GR3701722160005216104080813

15. Delivery / Execution / Deadline Arrangements

15.1. Place and Time of Delivery

Orders are accepted for product deliveries only within the territory of the Greek State. Depending on their availability or not in the physical store, the products are delivered to the customer without undue delay and in any case within the deadline stated on the website for each product, which cannot exceed thirty (30) calendar days from the conclusion of the contract. If the Company does not deliver the product at the time agreed with the customer or, if it does not agree at a specific time with the customer, within thirty (30) calendar days, the customer must ask the Company to make the delivery within an additional period commensurate with the circumstances. If the Company does not deliver the goods within this additional deadline, the customer is entitled to terminate the contract. Due to special circumstances, there may be delays in orders that will be delivered by courier.

15.2. How to deliver an order – charges for deliveries

15.2.1. Shipping

The products and services to be delivered after the order are sent to the address and the recipient that the customer has stated during the submission of his order, which has been accepted by the Company. The Company freely chooses the means of dispatch. The sale of the sold is done at the charge of the customer. This charge is calculated based on the volume of deliverables. Upon completion of the customer’s order on the special platform of the website, the customer is notified of the exact amount of the charge for the shipment of his order.

The risk from the sale in the case of the transfer with an authorized third party carrier, passes to the buyer at the time of delivery of the goods sold by the carrier. 

15.2.2. Collection from the store (Collect @ store)

The Company provides the customer with the opportunity to receive the products and services sold through the online store, when they are available, from the physical store maintained by the Company. In particular, the customer is entitled to select through the online store the product (s) he wishes to receive from the store, if the item is available for delivery to the physical store, repaying the price of these products in cash or by credit / debit card, upon receipt of the products from the store.

The customer will be able to come to the store to pick up the items sold, after at least half an hour from the submission of his order through the online store and, in any case, within 3 working days. 

In case it is found that a user abuses this possibility provided by the Company (eg repeated ordering of items through the online store and non-receipt of them from the store, etc.), the latter may also refuse the order of this user through the possibility of receipt from the store. In case the customer does not come to the store to receive the items sold (ie, receipt of things and repayment of the price) during the above mentioned deadline, then the order is automatically canceled, being under the termination condition of the above deadline part of the customer fulfilling his obligations. Extension of the deadline is possible only for reasons of force majeure, provided that they are notified in a timely manner by the customer and are confirmed in writing. In case of cancellation, the Company is not liable for this reason.

16. Product returns

This term applies to the shipment of goods to the address specified by the customer and does not apply to deliveries of items from the physical store (collection method collect @ store), when the item is opened and checked by the customer upon delivery.

The return of products is charged at the expense of the Company:

1. In all cases in which other than the sold are delivered, by type or quantity.
2. In case during delivery the item has packaging damaged, completely or for the most part.
3. In case it is found that the item has a manufacturing defect (if this is confirmed by the authorized repairer who provides the guarantee of good operation) or lack of quality, which quality has been previously agreed in writing with the Company.
4. In case of damaged packaging, the customer has the right not to accept the receipt of the product from the beginning and to request its replacement, after consultation with the Company.
5. In cases of return charged by the Company the products must be returned in the condition received by the customer and at the time agreed. Any delay on the part of the customer is justified only for reasons of force majeure, otherwise the right of replacement under this term is dismissed.
6. In all cases the return of the product to be replaced should be done together with all the documents that accompanied the product (eg DAT, Retail Rep. Etc.) and its complete packaging (unless it is a defect found after delivery and the packaging does not exist or also, except in the case of a product whose packaging was received by distributors upon delivery of the item). The return of the products charged by the Company will take place either by personal and means of transport of the Company or by courier, or at the physical store maintained by the Company in the Municipality of Thermi, Thessaloniki.
7. Upon return of the products, depending on the case, a repair or replacement will be made, otherwise the transaction will be canceled if the customer legally rejects the two previous ones, in which case, provided that the products have been previously received and inspected by the Company, in case cancellation, the refund to the customer will be made in the same way as their payment (ie by cash back in case the purchase had been paid in cash, by cancellation of debit / credit card debit in case of purchase by debit of such card etc. ok) with the care of the Company. In particular, in case of debit of the market value by debit / credit card, the obligation of the Company to return the amount, in the statement of cancellation of the transaction to the bank that cooperates with it that serves the transactions of the Company (which then, if not the issuer of the said debit / credit card, will forward the of the bank card to cancel the charge based on the policy it applies in each case and the contract it has drawn up with the customer). The Company, following this information to the cooperating bank, does not bear any responsibility for the time and manner of execution of the rebuttal, decided by the issuer of the debit / credit card bank which is regulated by the aforementioned contract of the bank with the customer. if the issuer of the said debit / credit card does not receive it, it will forward the cancellation notice to the issuer of the card to cancel the debit based on the policy it applies in each case and the contract it has drawn up with the customer). The Company, following this information to the cooperating bank, does not bear any responsibility for the time and manner of execution of the rebuttal, decided by the issuer of the debit / credit card bank which is regulated by the aforementioned contract of the bank with the customer. if the issuer of the said debit / credit card does not receive it, it will forward the cancellation notice to the issuer of the card to cancel the debit based on the policy it applies in each case and the contract it has drawn up with the customer). The Company, following this information to the cooperating bank, does not bear any responsibility for the time and manner of execution of the rebuttal, decided by the issuer of the debit / credit card bank which is regulated by the aforementioned contract of the bank with the customer. will forward the notice for the cancellation of the transaction to the issuer of the bank card in order to cancel the charge based on the policy that it applies in each case and the contract that it has drawn up with the customer). The Company, following this information to the cooperating bank, does not bear any responsibility for the time and manner of execution of the rebuttal, decided by the issuer of the debit / credit card bank which is regulated by the aforementioned contract of the bank with the customer. will forward the notice for the cancellation of the transaction to the issuer of the bank card in order to cancel the charge based on the policy that it applies in each case and the contract that it has drawn up with the customer). The Company, following this information to the cooperating bank, does not bear any responsibility for the time and manner of execution of the rebuttal, decided by the issuer of the debit / credit card bank which is regulated by the aforementioned contract of the bank with the customer.
8. In case the products are returned damaged or incomplete, the online store has the right to claim compensation from the customer, the amount of which will be determined by the condition of the products and to unilaterally and unequivocally offsets his claim in whole or in part against the customer.

Returns of products, which are considered defective upon delivery at the expense of the Company

1. In the event that a product (s) is found to be defective upon delivery to the customer, its return will also be charged to the Company.
2. In this case, the return of the defective product (s) can be made either by the customer himself to the physical store maintained by the Company, or by sending him / them, the Company will be charged with its collection costs, by means of of its absolute choice and after consultation of the customer with the staff of the Company.
3. The return of the products, which are considered defective upon delivery will be accepted within seven (7) calendar days from the delivery to the customer for the mobile phones, and within ten (10) calendar days from the delivery to the customer for the remaining product categories. At the same time, the product must not have any damage or damage beyond the diagnosed defect, and must have all the original documents that accompanied the product (eg VAT, Retail, etc.) all its accessories and its complete packaging.
4. In case of return of the products, and provided that they have been previously received and checked by the Company, the item will be replaced with a similar device (status and features, etc.), otherwise, in case the customer rejects by law the replacement, the money will be refunded to the customer, in the way he paid the purchase price (ie by cash back in case the purchase had been paid in cash, by cancellation of debit / credit card debit in case of purchase by debit / credit card debit etc.) with the care of the Company. In particular, in case of debit of the market value by debit / credit card, the obligation of the Company to return the amount, in the statement of cancellation of the transaction to the bank that cooperates with it that serves the transactions of the Company (which then, if not the issuer of the said debit / credit card, will forward the of the bank card to cancel the charge based on the policy it applies in each case and the contract it has drawn up with the customer). Following this information to the cooperating bank, the Company does not bear any responsibility for the time and manner of execution of the rebuttal, decided by the issuer of the bank card or regulated by the aforementioned contract of the bank with the customer. if the issuer of the said debit / credit card does not receive it, it will forward the cancellation notice to the issuer of the card to cancel the debit based on the policy it applies in each case and the contract it has drawn up with the customer). Following this information to the cooperating bank, the Company does not bear any responsibility for the time and manner of execution of the rebuttal, decided by the issuer of the bank card or regulated by the aforementioned contract of the bank with the customer. if the issuer of the said debit / credit card does not receive it, it will forward the cancellation notice to the issuer of the card to cancel the debit based on the policy it applies in each case and the contract it has drawn up with the customer). Following this information to the cooperating bank, the Company does not bear any responsibility for the time and manner of execution of the rebuttal, decided by the issuer of the bank card or regulated by the aforementioned contract of the bank with the customer.
5. The Company, following this information, does not bear any responsibility for the time and manner of execution of the rebuttal, which is regulated by the aforementioned contract. In the case of cash payment, if the customer had chosen the option “collection from the store” (collect @ store), it will be refunded to him from the store where he received the product.
6. The return will be made within fourteen (14) working days  of both the product and the price.
7. If the customer has purchased a product that has been considered defective upon delivery, and has the right to return it at the expense of the Company, as specified above, then he may return to the Company, and additional products of this kind.

17. Pricing policy

The online store of the Company reserves the right to change prices without prior notice to the customer.

18. Dispute Resolution

We inform you that in the event of any dispute arising out of the transaction between us for the resolution of which, you will have sent us a relevant request but we are unable to reach a mutual agreement between you, you can contact the Electronic Dispute Resolution platform online. at webgate.ec.europa.eu/odr/ which is directly linked to the competent independent Authority “Consumer Ombudsman” (//www.synigoroskatanaloti.gr). On this platform you can submit a request for the resolution of the dispute so that the Company can then be called by the competent Authority to the email address lowrancecenter@gmail.com .

We also remind you that the Company recognizes in the context of good faith the advisory nature of the decisions of the Authority that will be addressed and  is not  committed to the enforceability of these decisions. In any case of non-conciliatory settlement of the dispute through the ADR platform, the civil courts are competent.

You can read the Consumer Code of E-Commerce as published in the Official Gazette:

Consumer Code of E-Commerce